We pride ourselves on our high customer service.
But don't just take our word for it, read our customer reviews below.
Michael O'NeillMorning Mark,
Thank you for sending this
The car is lovely and just wanted to thank you personally for such a great service you gave. I would highly recommend you guys
Thanks again Mark
Pete MartinMy pleasure Aspi Cars quality car from a quality operator, the whole experience was effortless and Aspi and his team go above and beyond for their customers. Thanks for everything guys, the car is outstanding.
Jak And GayleHi Mark,
Hope you are well mate, the motor is a stunner, we've had her out for a few miles round the coast up here and she's fantastic! Here's a quick testimony:
'My partner and I were on the lookout for a BMW Z4 M Sport for the summer but were unable to find the one we wanted in and around Durham where we live. We spotted what looked like the perfect car on Autotrader, only snag was the dealership was in Stratford-Upon-Avon, some 3 or 4 hours away.
Anyway I made enquiries nonetheless and the guys at ASPI Specialist cars could not have been more helpful. The deal was a little different as we weren't physically at the showroom but thanks to Mark it was done and dusted in a couple of hours and we were confident that the car was superb. Mark sent detailed videos, explained the very minor things the car needed (brake pads, 4 new tyres) which ASPI would take care of and then we went through a "˜virtual sales pitch' over the phone. 4 or 5 days later and the car arrived on our drive in Seaham, County Durham exactly as described and we could not be happier! The service was fantastic and the guys at the dealership made sure we got as good a service 220 miles apart as we would have if we were sat in the showroom with them. We'd definitely recommend ASPI Specialist Cars, dealing with Mark was a pleasure. Thank you, Gayle and Jak'
Many thanks again from both of us, take care and who knows, we may do business again in the future!
Just wanted to write and record my sincere thanks and appreciation for the recent experience I have had in buying a great used Jaguar from you.
Martin B has looked after me extremely well. The purchase of my new Jaguar and the part exchange of my old Jag was made very easy and uncomplicated. I decided to take out the finance package Aspi offered which again was straight forward, receiving an offer less than an hour after applying.
The experience of buying a new car should be a straightforward one and one that gives enjoyment and pleasure. Aspi managed to do this for me. I am delighted with the car, the quick, efficient, and personal service I received from start to finish, so much so that I would want to continue the relationship and have my new car serviced and maintained by them.
The valeting and presentation of my new car was exceptional. Thank you. Nice, these days to come across a company who clearly are courteous, efficient and perhaps most importantly care about you as a customer.
Many thanks Martin and to all concerned.
Very best wishes
Bob DowellDear Martin
Reference: Jaguar XK Artisan
I would like to thank you for your time last week and the handover of the XK, what a stunning machine. I have relied on your professionalism totally, being unable to see the car beforehand. The potential complication of purchase over email and telephone could not have been easier.
I have enjoyed the car immensely since collecting it and looking forward to taking it on long runs around the country. In these times I am only able to drive the car to and from key business meetings, but I am sure the day will be very soon to come when I get to know the car and how it drives in more depth.
I am thoroughly pleased and absolutely delighted and looking forward to seeing you again in a couple of years when I change my second car.
Thank you again for taking care of me.
Thanks for a wonderful deal and a wonderful service.
During times such as these you put yourself out and escalated my purchase and even delivered it with a 2hrs drive, and got your wife to follow you to get you home. I would have been more than happy to have driven you back!
I would definitely recommend Aspi to anyone and your level of professional salesmanship and talking through the different packages available was certainly worth the distance travelled.
My next car will be from you
Frank WProfessional, friendly and have great vehicles to choose from. A good deal and I am pleased with the car & service from all the staff at Aspi Cars.
Andrew WAll went to plan and made easy As I traveled 480 miles to buy the car.
Aran SBrought a cla Mercedes from this place and they are brilliant every car is in grate condition there's great customer service there and make everything so simple.
Colin KI was looking for a really nice quality car and ASPI made it easy. They specialize in sorting though the average cars to find real gems to put on their forecourt. These are fully serviced and valeted as you would expect. Customer service was friendly and I took the advice of the sales advisor to make my final choice. I'm very pleased I did. I needed a good comfortable ride and lowest MPG for my long journey to work so it was the BMW 5 series M Sport Diesel that I went for. Great choice as its a deem to drive and sips at the fuel
Den MA very thorough and reassuring experience. The team gave me plenty of time to walk through the car features, take a test drive, go over the paperwork, service and MOT history, and talk about the preparation and valet process, which I'd rate as second to none. I had very few additional questions, and I feel I got a great car at the right price.
Chris WGreat selection of cars,no pressure salesman. Enjoyable experience to buy good quality vehicles. Just bought my second car from them and will be sure to go back for the third.
John HExcellent service from Aspi sales team from the moment I walked in to the showroom to when I left with my new car .
Jeff SVery helpful, no pressure selling. Exactly what I wanted.
Gemma AGreat, would definitely recommend. I had been struggling to decide which finance option to choose until all my options were explained far more clearly than any other dealer I had spoken to. Very straightforward process and a pleasure to deal with. Lovely car too!
Graham MWe initially made an enquiry on line which was dealt with promptly by Martin Chapman and when my wife and I met him for a viewing and test drive, his knowledge, enthusiasm and desire to help was a pleasure - something we felt was lacking from previous car dealers . The experience was worth the 200 mile round trip. The presentation of the vehicle by his team was superb, a very good example of its age of 10 years. Many thanks to Martin who is a credit to Aspi Cars. We shall indeed pop in for a coffee when we are back in the area
Robert WVery impressed with the level of service as this was my first dealing with this company. Excellent vip quality of care for ensuring that i was satisfied with my purchase.
Robert WVery helpful and all points covered through the process of car purchase. This attention to detail put me at ease during the procedure. As i was concerned for a fair price for the trade-in of my own vehicle which had seen better days.
William KelsoMartin B was very professional in how he helped us decide on our car. He took as much time as we needed (having an aging relative to try out access to the car) so we could go for our smashing Mercedes AMG-line . We\'re very happy, and would recommend Aspi without a doubt.
Mike SeddonDear Aspi,
Please accept my sincere thanks and appreciation to you and your staff for dealing with the sale and examination of the car yesterday.
Your mechanic was very helpful and sorted my problem.
It is a pleasure to visit you and I wish you all a Merry Xmas.
Steve BainsOnce again fantastic service on our cls and astra van. Got to be the best used car sales garage in England. Pure quality service every time.
Thank you as always.xx
Chez AnczarskiI bought an Audi A5 Quattro from Aspi last October. The professionalism of Martin the salesman was very impressive, honest and genuine. I was sold a fantastic car at a very good price which has performed excellent so far. I would strongly recommend Aspi Cars to anyone.
John And Georgy MitchellFantastic service friendly staff, thank you.
Steve AtkinsWould highly recommend this place. Very friendly service when changing my car. Martin Chapman couldn't have been more helpful.
David RogersFriendly people,no pressure sales and you feel like one of the family after buying a car.Thanks Aspi team.I love the XK
Lesley HusbandsWe would like to thank all at Aspi specialist cars for all the help given for information without any form of pressure. The staff went above and beyond to be helpful and put themselves out to assist us. They did everything online for me and I didn't have to lift a finger, which I appreciated. Last but not least, excellent cars at excellent prices.
Thanks for everything you can all take a bow, you deserve it.
Shelly MasihBuying a car from Aspi was a great pleasure! They are such a fantastic and homely bunch and draw you in with their fantastic service from the first time you make contact with them! For exceptional service and an amazing car I would definitely go back to Aspi when I'm looking for my next car!
Jeff MastersDear Mr Mobed,
Attached is a letter expressing our thanks for your great generosity and
participation in the above, we really appreciate your kindness.
In the letter we give very many thanks for your support for the Charity Golf
Day in support of Acorns Children's Hospice. You helped make it a great
success, both in terms of fun and enjoyment and financially. It is possible
that the weather helped as well.
We felt it went very well helped by the two tee start and the proceedings
flowed quite well. From June and my point of view, we had a shaky start. The
car had been in for some accident repair damage and was returned the
previous afternoon. We took a full load of prizes to the club Thursday
evening and loaded up again for the Friday morning. We got in the car for a
7.00 a.m. start, and found it was as dead as a dodo. Our checker- in,
Andrew, was on his way and he diverted and we partially trans-shipped the
goods. Our neighbour stepped into the breech and delivered the remainder in
her nightie. After that it all went to plan.
Please read the letter.
Alistair LaingHi aspi
Thank you ever so much for your quick response and helpfullness when I was in need after a long week. Great service and got me home in time for dinner. Thanks for all of your help Aspi and the team.
Mathew BedsonI have recently changed my car using Aspi for the first time.
the whole process was pain free and conducted in a very friendly and professional manner.
Everyone that I delta with was very knowledgeable and showed really enthusiasm for delivering a fantastic customer experience.
I have worked in the service industry for almost 40 years and would have no hesitation in recommending Aspi .
Will StorrieBuying a car is an enjoyable, but potentially stressful time.When buying from an new dealer, you never know how good a car is or how good the service will be.
I bought my Jaguar XF from Apsi's about 2 months ago and from the minute I spoke with Martin, I knew this was a good place to buy a car.
However, there was a slight knock from underneath the car and although I didnt think it was anything serious, I got in contact with Aspi's to see if it was possible for them to have a look as I hadnt long had the car. This was no problem and Leslie called me almost immediately to arrange a time to come in.
The mechanic at Aspi's, Joe, had a real thorough inspection of the car and couldnt quite nail the issue, but reassured me the car was 100% mechanically sound. I left feeling reassured and more than happy with how they dealt with it.
A few days later, the owner himself, Apsi, called me personally to say he and Joe wanted to investigate further, (as they were both wanting to get to the bottom of the issue), and he personally arranged to meet me and to have Jaguar inspect the car.
I was given a car to use for a day or two whilst he personally took the car in Jaguar for me. Within 24hrs, the car was fixed, (minor issue with a bolt), and I picked up the washed, cleaned and pristine car. In addition, I also had the brake pads done at the same time.
I have never had such amazing service from a car dealership and everyone I dealt with is a credit to the company, (Martin, Joe, Leslie and Aspi himself).
You have a customer for life and from now on, I will be sourcing any new car from yourselves.
An awesome experience from start to finish !
Thanks so much...
Catherine HannaYou don't get a service like this very often. I felt really looked after by Martin. He gave honest advice and not your usual sales pitch.
Gary MarchantI must say the customer service I received today from both martins was the Best. When you buy a car miles away and not being able to see it ,it is a hard way to buy a car, but they were both very helpful and answered all my questions and queries in a professional manner. They sent me any photos that I asked for . They are great company to deal with .many thanks .i love my new car!!!!!
Dr Satish ThukralAspi
Further to your note I should like to say how satisfied I am with the car and high the quality of service received from Martin
I shall be happy to recommend your company to my family and colleagues
Dr Satish Thukral
Jems PhotographyHi Aspi
Hope you are well. I am loving the car especially now it has stopped raining !
One thing I am not impressed with is the DAB radio I had fitted. Sadly it doesn't really give you DAB sound. The receiver is in the car but the radio is then tuned to it at 87.5FM so I am getting a FM signal not digital. I have also noticed that it cuts in and out a lot where if I switch to DAB stations on my phone they signal is loads better. Also I have picked up other stations while driving along which proved it isnt DAB. Imagine listening to Planet Rock and Eminem comes on !
Not sure what to suggest been meaning to write but just so busy, now seemed a good time. I certainly would recommend you guys but not the DAB add on not worth the £270 ish I spent
Wayne AlderGreat service from a special friend Aspi keep up the good work mate.
Paul CartwrightExcellent and patient service. Would highly recommend. Thank you Martin ðŸ˜‹
Stuart MunnI can't recommend Aspi specialist cars enough, great car and service was top notch.
Gary HollandWe would like to say thank you so much for your hospitality in mending our puncture we had a great day at leamington spa. Thank you so much. We will make sure Adam has a lovely birthday on Sunday.
Geanina AlexandraThank you sooo much!The car is lovely,YOU are lovely.Serious and professional,everything went so smoothly.Thank you very much Martin,thank you Aspi!!!ðŸ˜˜
Geanina Alexandrawas looking for my dream car.Found it with Aspi and Im very happy I chose them.Lovely people,so helpful.The car runs perfect
DavidMartin and the team were great; very open and easy to deal with. Though we did not buy the vehicle in question they went the extra mile to support us in our research which helped in our final vehicle choice. Would definitely recommend.
Ferri HardingMy husband & I and our 3 children have had many cars from Aspi's over the years, we've always found them to be reliable, trustworthy & professional. Their after sale care is excellent & the whole team have always been fantastic!
Thank you guys & keep up the good work!
Tina, Ian & David DownsI would like to thank you and your wife for the beautiful flower arrangement which you gave to me today.
It was extremely kind of you both and is greatly appreciated. We were treated so very well at your premises and we are very happy and priviledged to have made your acquaintance.
Jacqueline DownsWonderful old fashioned customer service. Delightful experience
Ruth LewisThank you SO much to the team at Aspi for rescuing and fixing my car this week - you've made what could have been a real problem into a minor inconvenience. I'm really grateful for your assistance. Aspi's customer service goes well above and beyond. I have no hesitation in recommending Aspi to anyone. Sales, servicing and MOT - they do an amazing job and completely take the hassle and worry away.
Scott JohansenGood, honest service with great range of cars.
Nardia AlderFabulous team very helpful and professional, thanks for sorting out my car for me.
Wyatt JamieWell established dealer who always have a good selection of quality cars available. No pressure sales and great service from both the Martins. Have enjoyed both the cars I have bought from them and would happily buy again. Highly recommended
Ian MI purchased a used car from this dealer. The car was prepared to a very high standard and I received great service from everyone involved. The two managers, both named Martin are the nicest, most genuine people I've ever bought a car from. I had an issue with the car after taking delivery which was out of their control and the aftersales service I received was excellent. This is a very professional used car dealer in a good location with a great range of high quality sports and prestige cars. They provide the very best in customer service and I wouldn't hesitate to buy another car from Aspi Specialist Cars in future. Highly recommended.
Peter ChristianDear Aspi,
I write to express my sincere thanks to you and your brilliant team for the conscientious and professional way both the sale of the 5 series and subsequent teething problems were sorted out. You went out of your way to ensure my complete satisfaction, with all aspects of the sale being generously managed. As you are aware, I have bought several cars from you over the last ten years; testament in itself to the quality of service I have always received. As a consequence I shall not be tempted at any time to purchase vehicles elsewhere. I fully recognise that the business I do with you is relatively small scale but that fact has never affected the quality of service I have received. At no time has there been a hint that a low spending customer is any the less important or less valued. The values displayed by yourself and all the staff are in my book outstanding. In essence you are good people doing a great job who understand and display that rare quality known as "integrity".
Michael McNicholasDear Aspi, I cannot thank you enough for the kindness that you showed to myself and Lourdes, my wife. I am so sorry that we had to change our mind in the purchase of the lovely Audi. Unfortunately Lourdes had a small motor car accident on Thursday last and her confidence has been shaken. However, I can assure you that as soon as we can get back on the road we will be back to you for another vehicle. Once more thank you for your kindness and consideration. Regards Michael McNicholas
Ruth SwiftA lovely car from a lovely garage, sold to us by a car salesman who really cares...thank you Martin...what more could we ask forðŸ˜€
Ian HollandFabulous - to Aspi and the entire team for looking after us so spectacularly. Attention to every detail. Tremendous service all round. Very grateful.
Ian & Semira.
Iva MerrickIncredible customer service and amazing cars. They take care of everything and make buying car a stress free experience and treat you like a royalty. They even delivered the car to my door. Thank you again.
Ashley And Helen SmithReally happy with this fantastic Peugeot 207cc !! This is my first convertible car, and I am really loving driving 'al fresco' ! Thanks Martin for your totally amazing service - from the first phone call to collecting this superb little car....I am one very, very happy lady !!!
Dave & Linda TynanExcellent customer service. No pressure selling by a very friendly team. Keep up the good work!!
Dave WaldermanJust like to say thank you to the Aspi team in Stratford on Avon for a very warm welcome when I went to pick my xf up . Very nice chaps , could not do enough for us and the Jaguar well speaks for itself , thank you to both Martins for the amazing deal you put together for me .
Dawn SmithHi Martin, the thought of parting with my beloved X5 seemed daunting at first, as changing cars can be a stressful process, but you made it a pleasurable experience. I absoultely love my Infinity looks and drives superb. Top notch car from a top notch guy! I would highly recommend Aspi Specialist Cars....they are the Bizz. Many thanks. Dawn
Mark ColleranI have just purchased a Kia Sportage today, the car was in a perfect condition and the customer service we received from Martin B and the team was outstanding. If you want to buy a car this is the place to go. Thank you.
John SutherlandThanks for the excellent service when we bought our Overfinch Holland and & Holland, all the travel was worth it from Brighton as it is a great car. You always made us very welcome.Happy to report the vehicle has been shortlisted for a national award in the best bespoke vehicle category at the Land Rover Legends show at Bicester heritage end of May and will be on display in the main hangar. Best Wishes John, Jackie and Dan Sutherland .
Lucy RoseExtremely pleased with the service I got here Martin was brilliant. Stress Free, No Pressure.. All over excellent experience. Thank you so much for your help. I love my Audi
R.C.E. RugbyHi Martin,
I collected the XF Jaguar last Thursday, and I am very pleased with it. It was presented to a very high standard, and looked very good in it's Gen-3 protective body coating which I had done. I also had the Gap insurance which makes a lot of sense with such a valuable car. I have achieved surprisingly high miles per gallon in the few days I have had it, and the Jaguar engine is very refined and super-smooth to drive. The extras it has are manyfold, and it has a superb sound system. I felt buying a lovely car like this from Aspi Cars was a very good experience, and the very knowledgeable staff had vast experience gained over many years in the quality car marketplace. Nothing was too much trouble, and I would highly recommend you pay them a visit before buying a quality car from anywhere else.
Jean Georgina HoldingThank you for making buying a car such a lovely experience the service was first class. I absolutely love my new car xxx
Robert JenkinsonI would just like to thank. martin chapman. in dealing with the purchase of my new car . big thank you to martin and all the staff. look forward to doing deals in the future Robert j.
George TaranuA big thank you for the superb buying experience, for all your support and for the kind advises. I really appreciate all your efforts to deliver the car days before the agreed date. Very pleased with the purchase, it is an absolutely stunning car, exceeding all my expectations from a used vehicle.
I would definitely recommend Aspi to anyone and will certainly go back if looking for another car.
Kind regards, George
Becky CollinsFantastic and relaxed service, never felt pressured into buying a car but so glad we did! Very knowledgeable and honest staff. I would recommend them to everyone. We felt so at home and knew instantly we wanted to buy a car from them. Martin dealt with our purchase and he was an absolute pleasure to deal with! I wish all car companies were like this!!!
Kerry DGreat team,great standards
Thankyou to all at Aspi specialist cars for their true professional standards not once did i feel pressured into buying anything i did not want.You made my decision in buying my car easy without any hassle and enjoyable.
Kerry DThank you to all at Aspi specialist cars for their true professional standards not once did i feel pressured into buying anything i did not want.You made my decision in buying my car easy without any hassle and enjoyable.
Paul WhiteheadVery good company to deal with, made the purchase of a great new car very simple. Friendly and exceptional customer service.
Roger WhiteGood Morning Martin,
I would just like to drop you a quick email to let you know how pleased I was with the recent service carried out on my BMW. The car was lovely and clean inside and out. Since buying my car from you you have gone above and beyond to be helpful and nothing seems to be too much trouble. Fantastic service!! I will definitely recommend ASPI Cars.
Juned MiahPicked up our Astra today, what a great experience from start to finish. Special thanks to Martin Chapman, great friendly guy who made things easy and very clear. Thanks aspi team.
Garry WebbHi Martin,I can't thank you enough for your help, advice and sheer professionalism in selling me a superb Jaguar XJ. Nothing is too much trouble and you really do go the extra mile for customers. The car is superb and I would ask you to pass on my compliments to your workshop staff who prepared the car so thoroughly. I can recommend you and ASPI cars most highly. Kind regards, Garry Webb.
Richard While-CooperStill happy with my car 3 years on. ASPI are now helping me find my next chariot...
Susan StubbsJust a quick message to say a very BIG thank you for the superb service in fixing my Skoda window shut this morning. We were lucky you were there when we really needed help. The car is booked in for a new window motor on Wednesday!
John SwanstonHi Martin,
Thanks again for all your help on Saturday (and before that) for a very painless purchase of the Mercedes E220. We are very happy with the car,and had a very pleasant drive back to Newcastle (all 230 miles)
If I do have the opportunity to recommend Aspi ,I will without hesitation.
Sunny GxOne of the best experiences I've ever had from a car dealership very good customer service felt comfortable when I was with them good team very happy with my car will definitely buy again from them
Peter FieldsMartin,thanks again for the superb service during my recent purchase from yourselves,everybody was so friendly & helpful,the vehicle was prepared magnificently & all I can say about the drive home in the Jaguar,despite horrible weather,is Wow!
Thanks guys for restoring my faith in car sales,may see one or more of you guys when we are in the area again,cheers!
Gina CortiGreat service thank you very much I love my Q5 and you guys were all amazing . Will know where to come for future cars nothing was too much for you. Time to enjoy the car now it's with me
Stanley AyodejiFrom the first enquiry about the 2013 BMW 520d Aspi specialist Cars advertised for sale, up until the transaction was complete and I drove off from the forecourt heading back home to sunny Manchester, I cannot have wished for a better service! Everything from start to finish was exemplary; professionalism, advice, part-exchange price, hospitality, test drive, information about the vehicle, the list goes on! This, I must say, is in massive contrast to an experience I had only two months before from an unrelated car dealer elsewhere who's conduct was everything in contrast! But I won't go there,,, Martin Batchelder dealt with me from beginning to end - an absolute gentleman who even tried to recruit me for his (one day he hopes) basketball team (a future goal, perhaps!). The BMW looked stunning when I picked it up, so many thanks to the entire team in terms of MOT, 152 point check, valeting etc. I do not envisage any problems with the motor but, in the event something untoward occurs, I have every confidence Martin and the team at Aspi Specialist Cars, will bend over backwards to put my mind at ease. Would I recommend them? Most certainly I would! Stanley Ayodeji (yes, him of www.wefourpoets.co.uk). Thanks Martin! peace. x
Amanda PullenI just wanted to say thank you! I didn't think for one minute I could afford a Mercedes C Class, but thanks to Aspi Specialist cars I can. From the moment we made an enquiry we were assured you could help us. Nothing was too much trouble, there was no hard sell, everyone at Aspi Specialist Cars was lovely. I can not recommend you enough. I think i just found my dealer of choice for life!
Source = www.aspicars.com
Christopher RMy experience at aspi specialist cars was extreamly good and I would highly recommend them to anybody looking for a car
Gerry McinnesTop class service top class car...myself and my brother Graham had a wee road trip from Linwood in Scotland. We didn't know what to expect but when we got there the reception we go was absolutely 5 star except from Martin's patter which was only 2 star .........only kidding Martin you made us feel at ease even the BREW was good apart from the Scottish (English) shortbread. First ever Audi definitely not be my last hopefully get to do another wee road trip back down to Aspi. all the best and thanks again to Aspi specialist cars
Sue AveryFound the car we were looking for online, and whizzed up to ASPI to see it...from the moment we arrived the buying experience was a great one - no pressure, plenty of information and report, but most of all a friendly reception - never has spending money been such a pleasure - and the car is everything we hoped for!!
Cheryl Ann WoodardJust wanted to say a massive thank you to Aspi and especially Martin who looked after us.
No hard sales pitch, just honest customer care and the car looked fantastic thanks to Dave who did a great job with the interior and exterior, it was gleaming.
Oh and lovely coffee ï¿½.
Thank you so much we will be back.
Mike & Maureen BorgHi Aspi
The Mini is great, thanks. No rattling and I don't know if it was my imagination but the engine sounded quieter as well?
Just to let you know that I will transfer our insurance onto the A180 this evening and so thanks ever so much again for agreeing to cover the car on your insurance for a day or so.
Aspi, I'm always very grateful for your help and the support you give and thanks again for sorting out Maureen with the new car. Hopefully she will get lots of fun and many years driving out of it.
I would like to thank you and your colleagues for the excellent level of service received when I booked my Freelander in for repair.
From my initial telephone conversation with yourself, and during the subsequent service, I was kept informed as to the diagnostic results, the necessary repair required and probable costs. The repair was completed within the time frame and the car returned to me in excellent order having been valeted inside and out.
Michael GriggHi Scott,
The pleasure was all mine, first time I've met a down to earth car salesman. I suppose it does help when we are both loosely in the same business.
The car is great, it feels like I went to a chiropractic the weekend, I now get out of the car and my back don't hurt. It has more gadgets than I have at home and still finding them. It don't seem to have the power of acceleration as my Volvo had, especially when I'm in 6th gear, if I need to accelerate I have to drop to 5th, I can live with that.
Once again Scott I'm chuffed with the car, and just as important impressed with the way we conducted our business together.
Well done Aspicars.
Bali MaliDear Aspi
I wanted to say a big thank you for all your help and support in getting my contract hire car sorted.
I was referred by my cousin to seek help from Aspi in regards to getting a new car on contract hire.
I met Aspi a couple of times, who understood what I was looking for and offered me various options on cars and packages.
I did not feel under pressure or had the typical sales tactics which normally happens when you walk into a showroom
Aspi guided me all the way through, and made it very clear on what my options/cost would be involved.
Once I agreed the vehicle and option I wanted, Aspi helped me through the paperwork and was very clear and precise and again asked the question "are you sure you are happy with your choice"
Aspi detailed all the aspect of the vehicle, as well as colour choices and what would suit me with regards to personal and business mileage
The fantastic part of this deal was, I am based in London and Aspi Car Specialist are based in Stratford upon Avon. In normal circumstances I would have had to collect my car from Stratford, which meant taking a day off work and travelling up north. However Aspi managed to get the Mercedes dealership to deliver my car to my house, on the day I specified and time which suited me.
Throughout the process Aspi communicated very well, and ensured I was aware of the progress throughout.
I would highly recommend Aspi Car Specialist to anyone who is seeking for a new car.
I also know if I have any issues going forward, I can rely upon Aspi to guide me further.
Again a sincere thank you to you and your team
I will shortly be sending pictures
Jean ReggioThank you very much for your kindness and service when I came with my flat tyre yesterday.
John BillinghamDear Lesley,
Just a brief note to thank you very much for arranging the MOT, oil service and check over of my Jaguar XK8, your friendly and efficient service once again is so much appreciated.
It was good to catch up with you all at ASPI and to have the opportunity to have the professional advice that you offer.
Once again many thanks,
Graham KresfelderRecently we had an unfortunate electrical failure in our classic SL Mercedes near Stratford. We were lucky to find ASPI who provided us with the most welcome and friendly assistance...subsequently his excellent team repaired our SL quickly and did a number of additional items for us as well. We really appreciated their fabulous and honest service and would highly recommend them. Our next car will certainly come from ASPI !!
Caroline Vickery-ClarkBrilliant service, lovely people and I love my new car. Thank you Scott.
Nancy KusnerWhat a wonderful experience having my husband's Mercedes SL repaired and serviced here. Everybody on the ASPI team could not have been more helpful. The quality of the work has been excellent and the integrity, honesty and professionalism demonstrated by Aspi and his staff will result in us continuing to travel from London to use his services and recommend him to friends. Thank you for a great experience.
Iain PowellGreat service and great prices!
Gerry StammersHi Aspi
I would like to thank you and your team for all their good work with the purchase and rectification of the remote locking problems on the CLK
Paul was excellent in finding and solving the problem quickly and Martin for the handover and assistance / training me on opening and closing the hood
all the best
I have been using Aspi Specialist cars for 10 years now
I have had several cars from them and many services and sundry items
Their service is second to none , excellent standards and knowledge
I would have no problem recommending them
David EvansHello Aspi,
Just a quick note to thank you and Martin for a professional and smooth purchase and handover of the above car on Tuesday 4th.
Nigel and I are really pleased with the cars presentation and its service paperwork.Our representative is equally pleased with his new
company car,infact the car was driven that day directly to Skegness to complete a store range layout of our product range.
I would have no hesitation in recommending Aspi Specialist Cars in the future and I will contact you again for any future company
Take care & regards
Fastpak Hardware Ltd
Lisa FarmerWell what can i say buying my car with yourselves was a really nice and easy. Martin was such a lovely gentleman and the team. He answered all my questions and made me feel at ease about the decision i made and the choice of cars was unbelievable. He was a very patient man believe me because i couldn't make my mind up as Aspi had so many lovely cars. Thank you so much for all your help and our car is AMAZING!.
Dave MurrayA pleasure to buy a car off you guy's. Martin was superb, made it really relaxing and easy. No hassle sale from start to finish. We now know where to come to get our cars in future...Easy choice. Cheers to all of you and many thanks again!
Alison ShippeyAbsolutely love my new car, thankyou Martin and colleagues at aspi will certainly recommend you. Customer service here is excellent, very nice to be offered refreshments after a l
John BettsPicked up our Audi A4 all road today
Thanks Martin for the excellent service And especially for no hard sale pitches which you get from most car dealers Can't comment on car as we've only just got it But was spotless when we picked it up Will highly recommend you guys many thanks hope to do business with you in the future
Venelin Sheni MutafcheviIt is a great pleasure to be a customer of Aspi Specialist Cars,I've got my Jaguar Xf fully serviced on top quality for absolutely reasonable price.Great admires for the team,keep doing your customers happy!
Clive And Anna RookeWe would both like to thank you for helping us to choose our Jaguar XF. The whole experience from start to finish was exemplary. Quiet and efficient service throughout, in relaxing and pristine surroundings and Martin could not have been more attentive, courteous and helpful. Absolutely no pressure on us to purchase the car and the price asked we felt was very fair. We have been in the business of buying and selling our own cars for over 30 years now and this has been the very best experience we have encountered. We are very pleased with our purchase and we will definitely recommend your company to all and sundry. We would certainly come back to you ourselves if/when we need another car. Very many thanks once again. Kind regards, Clive and Anna Rooke.
Dominic HallJust got my Audi A6 and lv it,very big thanks to Martin great bloke and for a sales man made very welcome and didn't hassle me for sale just did his job well,if your thinking of buying a car very welcome place to visit.will definitely go back thanks very much to all especially Martin
John BettsPicked up our Audi A4 all road today
Thanks Martin for the excellent service
And especially for no hard sale pitches which you get from most car dealers
Can't comment on car as we've only just got it
But was spotless when we picked it up
Will highly recommend you guys many thanks hope to do business with you in the future
Roger SwalesI had arranged to have a number of scuffs on my Mercedes repaired. Martin and the team could not have been more helpful. I was given a courtesy car, while the repairs were carried out, so that I could go to a pre-arranged golf game. When I returned the quality of the work was excellent. That's what I call good service from the friendly people at Aspi.
Steve And Julie BainsDear All,
I just wanted to say a massive thank you to everyone at Aspi's. Since purchasing our car two years ago from Martin, we have received excellent care, support and attention. Your professionalism is very high but always keeping the focus on the individual, no hard sales or pressure applied. A fantastic knowledge of the cars you have for sale but a genuine passion to make sure the individual chooses the right car for them.
Lesley is a diamond, who will always go the extra mile to ensure any servicing is booked at a convenient time, a courtesy car is available or if I prefer a lift home. Lesley will always call and inform you immediately if they find anything that might need doing either immediately or in the near future and with a price, so you can decide. Again no pressure on the individual. Her tea and coffee is wonderful.
Since purchasing the car we have let Aspi's service and MOT and again we cannot fault the service we have received. However, today we picked up our car after a service and I can honestly say we had to ring Aspi's to give praise for a fantastic job. The car feels like it is brand new and is running better than ever. The mechanic, Paul, really knows his stuff and is worth his weight in gold.
There is no way we would ever dream of going elsewhere for a new car or after service.
Thank you all once again.
Steve and Julie Bains
Stephen RollsHi Dal,
Just a quick note to let you know that the car is running fine and I'm very pleased with it.
Thank you once again for a fast, friendly and pain free purchase, I was impressed by your attention to detail and professionalism through my dealings.
Colin HaymondsHi Dal. Just to let you know I'm very happy with the car and the service I received ,it was a very pleasant experience to buy from you. I would definitely come and see you again ..yours Colin .
Bill & Linda TempestDear Dal,
I felt that we should drop you an email thanking you for sourcing the Mercedes B class Sport for my wife.You can appreciate that we felt somewhat apprehensive about paying a non refundable deposit without actually viewing the car.Your assurance that you valued your reputation and guaranteed the condition of the car proved to be factual My wife is delighted with her car.Thank you once again.
Bill & Linda Tempest
Just a few lines to express my thanks for the excellent service I received during the purchase of my Range Rover.
You were highly professional throughout all negotiations yet friendly and welcoming with no pressure selling involved whatsoever.
I got the distinct impression from both yourself and Aspi that customer service and satisfaction were at the forefront of your business and for this you are to be congratulated. This was amply demonstrated in immediately rectifying, without question, a few "problems" that inevitably occur in the purchase of a used vehicle, which, by the way, is driving beautifully.
I would have no hesitation in placing further business your way and indeed will be passing on a recommendation to friends and colleagues.
May I also pass on my thanks to Lesley in reception - always pleasant and polite and very willing to help.
Midland TradeGenuine people to deal with. Lovely location and I have purchased many from them with NO issues at all. They have on site garage facilities and very good levels of service.
Mike THad a great selection of cars at really good value for money and the staff went out of their way to make sure that I was absolutely happy with the vehicle that I was purchasing. They were very knowledgeable and helpful before and after the purchase. I would definitely use Aspi again and also would be more than happy to recommend the dealership to friends and family.
Mandy LewisFantastic Customer Service! From the first point of contact I was treated extremely well; especially as I had problems with my insurers at the time. Martin was very helpful and extremely sympathetic to my problems. I couldn't rate the service I have had high enough
Joe SugdenProfessional and Efficient Service! Aspi make purchasing a car from them a pleasure. Nothing was too much trouble and car well prepared and ready on time.
Dave R5 Star Service! Thanks Martin for an easy transaction, very pleased with the new vehicle.
GM CelementTransaction was professionally detailed. Aspi Cars have always looked after my cars with a high level of service and care. This is reflected in their sale of cars and the sales experience was undertaken without any pressure with the main focus concentrating on customer understanding and satisfaction. I have complete confidence in the company to ensure I have a reliable vehicle for my current requirements
Mark PVery good service. From the good coffee to the relaxed sales experience and a good length test drive, just added in my faith in the car they were selling to me. Much better overall service than a main dealer. Main dealers could learn a lot from garages like Aspi.
Iain SVery helpful and warm and friendly staff. Professional and personal service second to none , from start to finish I would recommend highly
Scott BushThis is a traditional independent car dealer and we found our purchase experience a pleasure from start to finish. The car was beautifully presented and a very good price. The staff are very friendly and helpful and we would not hesitate to deal with them again. We would recommend them to anybody. If we or our family need to buy another car they are the first people we would call.
Richard WhilecooperAfter shopping arpund for a used Jaguar XJ ( 58 plate) I found a few good looking ones on Auto Trader. All the cars I looked at were tidy but the Aspi car was the best presented and had by far the best finance deal (3.9% APR!). The salesman, Martin, was helpful, not at all pushy, and arranged to replace brakes disks and pads before collection. P X on my old XType was fair and compared well to offers from other dealers. A small leak problem caused by blocked drain tubes in the sunroof was fixed without hassle. I'm delighted with my purchase and would recommend this dealership.
Kath KellyIve been a customer of Aspi now for over 15 years. They're always friendly, reliable and great value. I trust them implicitly and they've always gone out of their way to look after me. Fantastic service.
Steve CooperGreat Service and Deals at Aspi After shopping around on Auto Trader I purchased my 58 plate Jaguar XJ Sport premium with a fair PX and very low rate finance deal. After care superb - a blocked drain tube in the sunroof caused a leak but was rapidly fixed and the car was cleaned before being returned after just a couple of hours. New disks and pads fitted prior to collection, this car was 55k new but was a steal at 13k and isfully loaded. Looks and drives amazingly. Staff are friendly and helpful and all their cars look great. It's an easy to get to location and the website is kept up to date so you can see the stock online. Test-drives are easy to arrange and the sales staff are knowledgeable and not pushy. The finance package I had was super low at only 3.9% apr! Great showroom with plenty of parking and in-site repairs and servicing.
Steve And KateBuying a car from a garage can be a very tense and torrid affair but Aspi Cars have made this a pleasurable experience.
The Salesman, Martin (Batchelder) was pleasant, professional and informative with a good sense of humour!
I can honestly say at no time did we feel pressurised in any way, he's one of those rare car salesmen who won't be trying to avoid you by hiding in shop doorways if he happens to see you after selling you a car!
The coffees lovely and the salesmen are so friendly (that includes you Dal) when looking to change our other car Aspi Cars will be our first port of call and we would recommend anyone looking for a quality used car to do the same.
Thank you all, once again.
Steve and Kate
Chris CodDear Dal,
Thanks to the power of Facebook, I contacted you on the 28th April with a very specific request for my wife, Shelley - to find a black MX5 before July; when the final balloon payment of the PCP on her Ford Ka became due!
I would just like to say how delighted we both were when, yesterday "“ the 20th May "“ we saw her driving up the Warwick Road in her beautiful, shiny, black sports car "“ roof down"¦sunglasses on!
I know it wasn't the most straightforward transaction, but throughout the entire process you kept me informed every step of the way, and the car you sourced for her has put the biggest smile on her face!
From someone who has been in the motor trade since the early eighties, I can happily say that you, Aspi himself, and the whole business, has significantly exceeded my expectations. The business has a great reputation locally "“ you only need to look at the number of Aspi number plates around the area "“ and deservedly so!
Friendly staff, quality cars, immaculate premises, excellent coffee"¦.and an unwavering willingness to go the extra mile!
Thank you so much my friend!
Many thanks for all your assistance in relation to finding the right car for my son George.
As always your helpful and friendly service was much appreciated and George is delighted with the vehicle.
For and on behalf of Lodders Solicitors LLP
Darren ColemanArrived home with my new Kia Sportage today. Many thanks to Martin at Aspi Specialist Cars for a smooth sale. I'm really happy and the kids are over the moon with the headrest DVD players. Keep up the good work.
John BillinghamDear Martin,
I'm just writing to express my sincere thanks to you for the very efficient and professional handling of my purchase of the XK8. I have so much appreciated your attention to the smallest of details and for all of your advice regarding the future 'well being' of the car. It was especially nice to feel your clear enthusiasm for this splendid car.
I look forward to speaking to you again in the future .
Robert ReynoldsThought I would send a huge thankyou to the whole team at Aspi Specialist Cars, I collected my Mercedes SL 350 on Monday 25th April and I am delighted with car and the superb level of service I received, my Mercedes had a 152 mulipoint check and a new m.o.t I also opted for the gen-3 which is the ceramic paint protection of which gave my car a superb finish and also protects the paintwork.
Thankyou all again at Aspi Specialist Cars
Ian BannisterMade up with the car, gets loads of positive reactions everywhere I drive it, and excellent customer service off Martin and Aspi. Highly recommended.
Darryl PowersI purchased my car from Aspi 3 weeks ago and I'm delighted with it. The overall buying experience was first class and extremely friendly and my car, and all the cars on site are immaculately presented inside and out. Highly recommend.
Throughout 50 years of motoring I have bought a great many cars for both myself and my wife, some dealers are good, some less so.
The attention to detail that you went to made my buying experience with ASPI a total pleasure, you gave me complete confidence to the extent I didn't bother to inspect the car before buying it from you, I just knew the car would be as described.
Living some 50 miles away from your showroom meant it would have been difficult for me to get to Stratford to collect the car due to pressure of business, this of course was not a problem because you offered to deliver the car to me and collect my trade in. Not only that but you rescheduled your diary to facilitate delivery before the weekend as requested "“ thank you for this.
You also took the trouble to take me to the local post office to get the car taxed, a very kind gesture indeed.
I am delighted with my purchase, the car is beautiful and I hope I will continue to enjoy it for many luxurious miles to come, and when it is time to change my wife's car you will be our first call.
Thank you for your excellent service and kindness.
With kindest regards
Esmond EllisDear Dal
Just a quick note to say many thanks for sourcing a great car with a great spec for our budget. The SLK fits the bill perfectly and with the sunshine this weekend we have already enjoyed the fresh air with the top down.!! Many thanks also for your fast efficient and friendly service, we have no hesitation in recommending your good self and Aspi's to anyone who wants a great vehicle with a first class service. Our next change of vehicle will definitely be through yourselves.
Esmond & Jennifer
Safe Projects Ltd
Raymond LawrenceThankyou to Martin Batchelder,
I have just taken delivery of my third car purchase from Aspi Specialist Cars as always my new car was supplied to a very high standard of which included full valet,new m.o.t,152 mulitipoint vehicle check and a warranty, Martin even supplied and had fitted a satalite navigation system at no exstra cost, thankyou to all the Aspi team again for a first class service.
Tony MorrisJust an email to confirm all is well with the car following the repair to the EML.
May I take this opportunity of thanking you all there at Aspi Cars,Lesley,Paul and your good self for the polite and friendly assistance and the enjoyable experience dealing with you in the purchase.
The car was purchased very much as a "weekend use" but certainly changing my other everyday use car will be sometime this year. I will make Aspi my first Port of call.
Thanks again and Kind Regards
Just a short email to thank you for all your help last week during the purchase of the Mercedes-benz A Class. To say it was your first deal at Aspi was surprising as you seemed to have the answers as if you had been there for years! Also, I really appreciate you getting hold of the Merc car mats which was a very nice surprise. It's a lovely car and Max is delighted. You looked after us very well.
Thanks again and hope to do more business in the future.
Dave RThanks Martin for an easy transaction, very pleased with the new vehicle.
Christopher LI knew of this dealer already as I had been to view another car. Was impressed by attitude, helpful but not pushy. Went in to look at stock and Martin Batchelder showed a Mercedes which fitted my requirements. I duly bought it, Would recommend them to anyone , the coffee is excellent!
Margaret CAspi Cars have always looked after my cars with a high level of service and care. This is reflected in their sale of cars and the sales experience was undertaken without any pressure with the main focus concentrating on customer understanding and satisfaction. I have complete confidence in the company to ensure I have a reliable vehicle for my current requirements.
Lisa TebaldiAspi Cars have always looked after my cars with a high level of service and care. This is reflected in their sale of cars and the sales experience was undertaken without any pressure with the main focus concentrating on customer understanding and satisfaction. I have complete confidence in the company to ensure I have a reliable vehicle for my current requirements.
Mark PFrom the good coffee to the relaxed sales experience and a good length test drive, just added in my faith in the car they were selling to me. Much better overall service than a main dealer. Main dealers could learn a lot from garages like aspi . Mark , Coventry .
Iain SVery professional and personal service second to none , from start to finish I would recommend highly .
Mike SThis is a traditional independent car dealer and we found our purchase experience a pleasure from start to finish. The car was beautifully presented and a very good price. The staff are very friendly and helpful and we would not hesitate to deal with them again. We would recommend them to anybody. If we or our family need to buy another car they are the first people we would call
Joe SAspi make purchasing a car from them a pleasure. Nothing was too much trouble and car well prepared and ready on time.
Mandy LFrom the first point of contact I was treated extremely well; especially as I had problems with my insurers at the time. Martin was very helpful and extremely sympathetic to my problems. I couldn't rate the service I have had high enough.
Nardia AlderFabulous team very helpful and professional, thanks for sorting out my car for me.